COVID-19 UPDATE

07 4642 0017CONTACT US

COVID-19 POLICIES

07 4642 0017CONTACT US

COVID-19 UPDATE

Covid-19 Current Updates 1

IMPORTANT: Covid-19 Changes to Business Procedures

 

We are still open for business from 8.30am-5pm Monday to Friday.

However, we’ve put some precautions in place for the safety of our staff and customers.

Our staff are still available by phone and email but we are no longer accepting visitors to our office.

Please note that if you attend the office, you will not be allowed entry and instead be requested to phone, so we can maintain the health of our staff.

Proper hygiene standards are being strictly followed on all our current job sites for the health and safety of our staff.

Please note that due to border closures, we are unable to guarantee installation dates for jobs in Northern NSW.

To contact us, please phone 074642 0017 or use our email contact form and our staff will be happy to assist you with any queries relating to quotes, jobs and other solar related queries.

Our six electricians are still available for 24/7 call outs.

WHAT OUR CUSTOMERS SAY

  • Ian was extremely informative and helpful when enquiring about a new off grid system. We purchased a bush chook. Pricing was very competitive. They took care of everything so it... read more was a stress free turn over even removing our old system for us. It was installed earlier than expected and his installation crew were exceptionally good. Ian helped set up our app snd ensured everything was running perfectly. The office staff are friendly and helpful. We strongly recommend this company to everyone.

    Helen Thompson Avatar Helen Thompson

    Thanks to Jaime Marschke and the team at Proven Energy for fixing a hiccup with my inverter when the original installer was unable to help. Great job, too, in cleaning... read more and servicing my solar panels.

    Jane Gordon Avatar Jane Gordon

    Good installation, friendly, informative on when they needed to turn power off. They even worked through poor weather. Top stuff.

    Daneal Jee Avatar Daneal Jee
  • 10/10 on service and product. I had alot of issues when purchasing my house and having to get solar on aswell. This possess dragged out over several months and without hesitation... read more and late nights the team did everything they could to help. Everyone on the team was excellent and never lost intrest or the temper with me. Thank you to the sales man Josh, all the accounts teams, office staff and the electricians. Every one of them was excellent. Would use them again and I recommend them to everyone. Great team, great product.

    bevan bion Avatar bevan bion

    Peter and him team are fantastic, helped us out at extremely short notice and did a fantastic, professional job. Highly recommend Proven Energy. Our emergency clinic was able... read more to keep operating providing care to our patients. Thank you

    Reception Staff Avatar Reception Staff

    We used Proven Energy for a large scale solar project, and they went above and beyond for us. Even though we had to keep pushing certain parts of the job... read more back, they were more than happy to work around us. Josh was super helpful and knowledgeable during the quoting stage, Gabby in the office made everything easy. nothing was ever an issue. The owner, Peter, was on-site regularly, making sure everything was running smoothly. All the guys working on-site were easy to deal with and worked hard to get the job done. I can’t recommend these guys enough!

    Luke Bruggemann Avatar Luke Bruggemann
  • From first contact with sales personnel to installation of solar panels and follow up we found Proven Energy to be helpful, efficient and “top quality”. Everything we wanted!

    Jennifer Wright Avatar Jennifer Wright

    Cannot recommend the Proven Energy team enough! They have local knowledge and so helpful to explain the solar packages & systems in a language anyone can understand. The whole process... read more was lovely, and we were always kept up to date with installation timeframes. And thank you for helping us with finance! The whole process was simple and easy.

    Son Son Avatar Son Son

    The team at Proven Energy were excellent from the sales process to installation. They were all very professional. Proven provided me with the best solution and layout for our situation... read more and I was consulted throughout the entire process of the installation. I would definitely recommend Proven Energy.

    tara yetman Avatar tara yetman
  • Peter and The Proven Energy team went above and beyond. They installed 3 Aircon units specific to my homes needs. Peter and the team were on time both mornings and very professional... read more polite and presented well. Friendly and worked well as a team. I would only recommend Proven Energy for your aircon or domestic electrical services Very pleased Kat

    Kat McMahon Avatar Kat McMahon

    I really cannot say enough good things about these guys! Turned up on time (a little early even) on a super rainy day for a solar install. They kept me... read more in the loop throughout.. Explained they would do as much as they could given the conditions, and boy they did! Then the conditions improved so they could work on the roof. A couple of other jobs were rained off so those boys turned up to help! They got through everything in double-quick time. Very efficient, friendly and really knowledgeable. 100% recommended!

    Alan Deadman Avatar Alan Deadman

    Great Staff. Open, Honest and Transparent in relation to cost and timeframes relative to my electrical scope of works. The attending Sparkys completed the job ahead of schedule.... read more This exemplary customer service initiated a quote for a switch board upgrade and house 🏠 solar. Well Done 👍 Proven Energy Team. Looking forward to the Solar Panel Installation on the house.

    Steve Ainscow Avatar Steve Ainscow
  • Overall dealing with Proven energy was hassle free and an easy process. Josh was more than happy to help and provide more than one quote on different solution depending on your... read more situation or expectations. From Sales, admin to installer, all parties involved were professional and helpful. The time between accepting quote and start of installation was alot quicker than expected, so no complaints there. The only negative point i have for the whole experience is the loss of power for six hours, due to the main fuse at the front of the property not being installed properly (as advised by energex). Proven energy were very apologetic and have offered to cover the bill if one is received, I will be referring Proven energy to other. For now, the proof is in the pudding.

    Heath Rotheram Avatar Heath Rotheram

    Our first dealings with Proven Energy were in 2018 and, since that time all work (both by field teams and office staff) have been most courteous and of the highest... read more professional standard. Unreservedly recommend this company.

    Howard Robertson Avatar Howard Robertson

    I just made an enquiry with this company and spoke to Gabby who was able to assist. She wast very helpful and thorough. Unfortunately I live in a spot that... read more is heavily treed etc. If I move to another area I would definitely use this firm.

    Dee Parry Avatar Dee Parry