COVID-19 UPDATE

07 4642 0017CONTACT US

COVID-19 POLICIES

07 4642 0017CONTACT US

COVID-19 UPDATE

Covid-19 Current Updates 1

IMPORTANT: Covid-19 Changes to Business Procedures

 

We are still open for business from 8.30am-5pm Monday to Friday.

However, we’ve put some precautions in place for the safety of our staff and customers.

Our staff are still available by phone and email but we are no longer accepting visitors to our office.

Please note that if you attend the office, you will not be allowed entry and instead be requested to phone, so we can maintain the health of our staff.

Proper hygiene standards are being strictly followed on all our current job sites for the health and safety of our staff.

Please note that due to border closures, we are unable to guarantee installation dates for jobs in Northern NSW.

To contact us, please phone 074642 0017 or use our email contact form and our staff will be happy to assist you with any queries relating to quotes, jobs and other solar related queries.

Our six electricians are still available for 24/7 call outs.

WHAT OUR CUSTOMERS SAY

  • I just made an enquiry with this company and spoke to Gabby who was able to assist. She wast very helpful and thorough. Unfortunately I live in a spot that... read more is heavily treed etc. If I move to another area I would definitely use this firm.

    Dee Parry Avatar Dee Parry

    Great Staff. Open, Honest and Transparent in relation to cost and timeframes relative to my electrical scope of works. The attending Sparkys completed the job ahead of schedule.... read more This exemplary customer service initiated a quote for a switch board upgrade and house 🏠 solar. Well Done 👍 Proven Energy Team. Looking forward to the Solar Panel Installation on the house.

    Steve Ainscow Avatar Steve Ainscow

    Michael and his team have helped my elderly mum out with various needs over the last few years and they have always done everything to a high standard and been... read more a great service to her. My Mum loves that Michael and his team are unfailingly polite and respectful as well as knowledgeable about what they are doing. I have no hesitation in recommending them.

    C P Avatar C P
  • Ocular EV charger installation. Initially took a while to lock in an installation date due to public holidays etc in April but it was worth the wait. Excellent service throughout the... read more process from Peter, Emily, Joel and the team. They provided a high standard of work and explanation of what the installation would entail. We greatly appreciated their support and time taken in helping us work out the IT side of things too!

    Kate Avatar Kate

    Cannot recommend the Proven Energy team enough! They have local knowledge and so helpful to explain the solar packages & systems in a language anyone can understand. The whole process... read more was lovely, and we were always kept up to date with installation timeframes. And thank you for helping us with finance! The whole process was simple and easy.

    Son Son Avatar Son Son

    The team at Proven Energy helped fit out the electricity connection from my house to my new shed build. This job required digging a trench to lay the cabling, revealing... read more a hidden concrete pathway from the previous property owners. They cut and dug through it with no problems! Brent worked closely with me and asked me questions about where I wanted power points and even gave suggestions for better placements. He was a pleasure to work with and even called me during the day to confirm a few things. The job was done neatly and I am very pleased with everything. They did a fantastic job!

    Jesse Muller Avatar Jesse Muller
  • From first contact with sales personnel to installation of solar panels and follow up we found Proven Energy to be helpful, efficient and “top quality”. Everything we wanted!

    Jennifer Wright Avatar Jennifer Wright

    We have used Peter and his team on several occasions, to install solar panels, install lighting in my husbands shed,additional power outlets for our outdoor entertaining area and to illuminate... read more my dark kitchen with solar lighting. Their service has always been professional, timely and competitively priced. I would highly recommend Proven Energy for solar installations and electrical work.

    Sandra Campbell Avatar Sandra Campbell

    Peter and The Proven Energy team went above and beyond. They installed 3 Aircon units specific to my homes needs. Peter and the team were on time both mornings and very professional... read more polite and presented well. Friendly and worked well as a team. I would only recommend Proven Energy for your aircon or domestic electrical services Very pleased Kat

    Kat McMahon Avatar Kat McMahon
  • The team at Proven Energy were excellent from the sales process to installation. They were all very professional. Proven provided me with the best solution and layout for our situation... read more and I was consulted throughout the entire process of the installation. I would definitely recommend Proven Energy.

    tara yetman Avatar tara yetman

    Proven completed the installation for Sherriff Electrical Toowoomba. they were a Very professional business to deal with. Installation quality is excellent. the options provided in the quote included the energy... read more savings and return on investment calculations. the crew were very safety conscious including their team and ours in their risk assessments before carrying out the work.

    Jake d'Abadie Avatar Jake d'Abadie

    Overall dealing with Proven energy was hassle free and an easy process. Josh was more than happy to help and provide more than one quote on different solution depending on your... read more situation or expectations. From Sales, admin to installer, all parties involved were professional and helpful. The time between accepting quote and start of installation was alot quicker than expected, so no complaints there. The only negative point i have for the whole experience is the loss of power for six hours, due to the main fuse at the front of the property not being installed properly (as advised by energex). Proven energy were very apologetic and have offered to cover the bill if one is received, I will be referring Proven energy to other. For now, the proof is in the pudding.

    Heath Rotheram Avatar Heath Rotheram
  • Amazing team, from Peter at the top down and all on the same page re customer satisfaction as described by so many reviews over many years. Congratulations, you're all a... read more pleasure to deal with.

    Frank Earley Avatar Frank Earley

    Ian was extremely informative and helpful when enquiring about a new off grid system. We purchased a bush chook. Pricing was very competitive. They took care of everything so it... read more was a stress free turn over even removing our old system for us. It was installed earlier than expected and his installation crew were exceptionally good. Ian helped set up our app snd ensured everything was running perfectly. The office staff are friendly and helpful. We strongly recommend this company to everyone.

    Helen Thompson Avatar Helen Thompson

    Our first dealings with Proven Energy were in 2018 and, since that time all work (both by field teams and office staff) have been most courteous and of the highest... read more professional standard. Unreservedly recommend this company.

    Howard Robertson Avatar Howard Robertson