COVID-19 UPDATE

07 4642 0017CONTACT US

COVID-19 POLICIES

07 4642 0017CONTACT US

COVID-19 UPDATE

Covid-19 Current Updates 1

IMPORTANT: Covid-19 Changes to Business Procedures

 

We are still open for business from 8.30am-5pm Monday to Friday.

However, we’ve put some precautions in place for the safety of our staff and customers.

Our staff are still available by phone and email but we are no longer accepting visitors to our office.

Please note that if you attend the office, you will not be allowed entry and instead be requested to phone, so we can maintain the health of our staff.

Proper hygiene standards are being strictly followed on all our current job sites for the health and safety of our staff.

Please note that due to border closures, we are unable to guarantee installation dates for jobs in Northern NSW.

To contact us, please phone 074642 0017 or use our email contact form and our staff will be happy to assist you with any queries relating to quotes, jobs and other solar related queries.

Our six electricians are still available for 24/7 call outs.

WHAT OUR CUSTOMERS SAY

  • We were doing a bond clean. The ceiling fan had to be replaced. Proven Energy are our regular Electricians. They replaced the fan before handover, & everything went through smoothly. Excellent service they were... read more on time, cleaned up after themselves, answered the phone promptly, or returned my call. They took pressure off a stressful situation. Thank you

    Tracy Ruhle Avatar Tracy Ruhle

    The team at Proven Energy were excellent from the sales process to installation. They were all very professional. Proven provided me with the best solution and layout for our situation... read more and I was consulted throughout the entire process of the installation. I would definitely recommend Proven Energy.

    tara yetman Avatar tara yetman

    I really cannot say enough good things about these guys! Turned up on time (a little early even) on a super rainy day for a solar install. They kept me... read more in the loop throughout.. Explained they would do as much as they could given the conditions, and boy they did! Then the conditions improved so they could work on the roof. A couple of other jobs were rained off so those boys turned up to help! They got through everything in double-quick time. Very efficient, friendly and really knowledgeable. 100% recommended!

    Alan Deadman Avatar Alan Deadman
  • Good installation, friendly, informative on when they needed to turn power off. They even worked through poor weather. Top stuff.

    Daneal Jee Avatar Daneal Jee

    Thanks to Jaime Marschke and the team at Proven Energy for fixing a hiccup with my inverter when the original installer was unable to help. Great job, too, in cleaning... read more and servicing my solar panels.

    Jane Gordon Avatar Jane Gordon

    Proven completed the installation for Sherriff Electrical Toowoomba. they were a Very professional business to deal with. Installation quality is excellent. the options provided in the quote included the energy... read more savings and return on investment calculations. the crew were very safety conscious including their team and ours in their risk assessments before carrying out the work.

    Jake d'Abadie Avatar Jake d'Abadie
  • Overall dealing with Proven energy was hassle free and an easy process. Josh was more than happy to help and provide more than one quote on different solution depending on your... read more situation or expectations. From Sales, admin to installer, all parties involved were professional and helpful. The time between accepting quote and start of installation was alot quicker than expected, so no complaints there. The only negative point i have for the whole experience is the loss of power for six hours, due to the main fuse at the front of the property not being installed properly (as advised by energex). Proven energy were very apologetic and have offered to cover the bill if one is received, I will be referring Proven energy to other. For now, the proof is in the pudding.

    Heath Rotheram Avatar Heath Rotheram

    Amazing team, from Peter at the top down and all on the same page re customer satisfaction as described by so many reviews over many years. Congratulations, you're all a... read more pleasure to deal with.

    Frank Earley Avatar Frank Earley

    Cannot recommend the Proven Energy team enough! They have local knowledge and so helpful to explain the solar packages & systems in a language anyone can understand. The whole process... read more was lovely, and we were always kept up to date with installation timeframes. And thank you for helping us with finance! The whole process was simple and easy.

    Son Son Avatar Son Son
  • These guys were good value and are easy to deal with no problem recommending them on the service they have provided to date.Ian has been very good assisting with anything... read more that we needed to know regarding off grid setups definitely an asset to the company.

    David Petersen Avatar David Petersen

    Great Staff. Open, Honest and Transparent in relation to cost and timeframes relative to my electrical scope of works. The attending Sparkys completed the job ahead of schedule.... read more This exemplary customer service initiated a quote for a switch board upgrade and house 🏠 solar. Well Done πŸ‘ Proven Energy Team. Looking forward to the Solar Panel Installation on the house.

    Steve Ainscow Avatar Steve Ainscow

    Peter and him team are fantastic, helped us out at extremely short notice and did a fantastic, professional job. Highly recommend Proven Energy. Our emergency clinic was able... read more to keep operating providing care to our patients. Thank you

    Reception Staff Avatar Reception Staff
  • I have used Peter and the team at Proven Energy a number of times for solar and general electrical work. They are professional, on time and do a great job... read more at reasonable cost. Happy to recommend for all solar and electrical work πŸ‘

    Simon Carrie Avatar Simon Carrie

    Choosing someone to install solar for your home is a daunting task. There is some much information out there and I'll be honest, I found it all quite confusing. The... read more team at Proven Energy answered all of my questions (some of which I'm sure were quite silly!) in a way which I was able to understand. From the first phone call to the completion of the installation, the service provided by the team at Proven Energy as exceptional. If I could give them 10 stars I would!! Thank you again for making this experience so easy and stress free.

    Jodie Avatar Jodie

    10/10 on service and product. I had alot of issues when purchasing my house and having to get solar on aswell. This possess dragged out over several months and without hesitation... read more and late nights the team did everything they could to help. Everyone on the team was excellent and never lost intrest or the temper with me. Thank you to the sales man Josh, all the accounts teams, office staff and the electricians. Every one of them was excellent. Would use them again and I recommend them to everyone. Great team, great product.

    bevan bion Avatar bevan bion