COVID-19 UPDATE

07 4642 0017CONTACT US

COVID-19 POLICIES

07 4642 0017CONTACT US

COVID-19 UPDATE

Covid-19 Current Updates 1

IMPORTANT: Covid-19 Changes to Business Procedures

 

We are still open for business from 8.30am-5pm Monday to Friday.

However, we’ve put some precautions in place for the safety of our staff and customers.

Our staff are still available by phone and email but we are no longer accepting visitors to our office.

Please note that if you attend the office, you will not be allowed entry and instead be requested to phone, so we can maintain the health of our staff.

Proper hygiene standards are being strictly followed on all our current job sites for the health and safety of our staff.

Please note that due to border closures, we are unable to guarantee installation dates for jobs in Northern NSW.

To contact us, please phone 074642 0017 or use our email contact form and our staff will be happy to assist you with any queries relating to quotes, jobs and other solar related queries.

Our six electricians are still available for 24/7 call outs.

WHAT OUR CUSTOMERS SAY

  • Peter and The Proven Energy team went above and beyond. They installed 3 Aircon units specific to my homes needs. Peter and the team were on time both mornings and very professional... read more polite and presented well. Friendly and worked well as a team. I would only recommend Proven Energy for your aircon or domestic electrical services Very pleased Kat

    Kat McMahon Avatar Kat McMahon

    I recently had the team at Proven Energy install a soler system on my house and i cannot recommend them highly enough. They were well priced, on time, courteous and... read more their communication was excellent. Highly recommend for any electrical needs.

    Jordan Bill Avatar Jordan Bill

    Ian was extremely informative and helpful when enquiring about a new off grid system. We purchased a bush chook. Pricing was very competitive. They took care of everything so it... read more was a stress free turn over even removing our old system for us. It was installed earlier than expected and his installation crew were exceptionally good. Ian helped set up our app snd ensured everything was running perfectly. The office staff are friendly and helpful. We strongly recommend this company to everyone.

    Helen Thompson Avatar Helen Thompson
  • I just made an enquiry with this company and spoke to Gabby who was able to assist. She wast very helpful and thorough. Unfortunately I live in a spot that... read more is heavily treed etc. If I move to another area I would definitely use this firm.

    Dee Parry Avatar Dee Parry

    From first contact with sales personnel to installation of solar panels and follow up we found Proven Energy to be helpful, efficient and “top quality”. Everything we wanted!

    Jennifer Wright Avatar Jennifer Wright

    Peter and him team are fantastic, helped us out at extremely short notice and did a fantastic, professional job. Highly recommend Proven Energy. Our emergency clinic was able... read more to keep operating providing care to our patients. Thank you

    Reception Staff Avatar Reception Staff
  • We were doing a bond clean. The ceiling fan had to be replaced. Proven Energy are our regular Electricians. They replaced the fan before handover, & everything went through smoothly. Excellent service they were... read more on time, cleaned up after themselves, answered the phone promptly, or returned my call. They took pressure off a stressful situation. Thank you

    Tracy Ruhle Avatar Tracy Ruhle

    Service and advice - above and beyond! Peter and his team have attended to electrical needs including replacing fans, rewiring pool filters and timers, installing power points and other jobs around... read more our family home and investment properties - the attention to detail was spot on and even better, they cleaned up afterwards leaving the area they worked in spotless...would highly recommend. Now to discuss our solar requirements as I have been told that you are well ahead of the game!

    Scott Playle Avatar Scott Playle

    Cannot recommend the Proven Energy team enough! They have local knowledge and so helpful to explain the solar packages & systems in a language anyone can understand. The whole process... read more was lovely, and we were always kept up to date with installation timeframes. And thank you for helping us with finance! The whole process was simple and easy.

    Son Son Avatar Son Son
  • Good installation, friendly, informative on when they needed to turn power off. They even worked through poor weather. Top stuff.

    Daneal Jee Avatar Daneal Jee

    Great Staff. Open, Honest and Transparent in relation to cost and timeframes relative to my electrical scope of works. The attending Sparkys completed the job ahead of schedule.... read more This exemplary customer service initiated a quote for a switch board upgrade and house 🏠 solar. Well Done 👍 Proven Energy Team. Looking forward to the Solar Panel Installation on the house.

    Steve Ainscow Avatar Steve Ainscow

    Overall dealing with Proven energy was hassle free and an easy process. Josh was more than happy to help and provide more than one quote on different solution depending on your... read more situation or expectations. From Sales, admin to installer, all parties involved were professional and helpful. The time between accepting quote and start of installation was alot quicker than expected, so no complaints there. The only negative point i have for the whole experience is the loss of power for six hours, due to the main fuse at the front of the property not being installed properly (as advised by energex). Proven energy were very apologetic and have offered to cover the bill if one is received, I will be referring Proven energy to other. For now, the proof is in the pudding.

    Heath Rotheram Avatar Heath Rotheram
  • 10/10 on service and product. I had alot of issues when purchasing my house and having to get solar on aswell. This possess dragged out over several months and without hesitation... read more and late nights the team did everything they could to help. Everyone on the team was excellent and never lost intrest or the temper with me. Thank you to the sales man Josh, all the accounts teams, office staff and the electricians. Every one of them was excellent. Would use them again and I recommend them to everyone. Great team, great product.

    bevan bion Avatar bevan bion

    Our first dealings with Proven Energy were in 2018 and, since that time all work (both by field teams and office staff) have been most courteous and of the highest... read more professional standard. Unreservedly recommend this company.

    Howard Robertson Avatar Howard Robertson

    We used Proven Energy for a large scale solar project, and they went above and beyond for us. Even though we had to keep pushing certain parts of the job... read more back, they were more than happy to work around us. Josh was super helpful and knowledgeable during the quoting stage, Gabby in the office made everything easy. nothing was ever an issue. The owner, Peter, was on-site regularly, making sure everything was running smoothly. All the guys working on-site were easy to deal with and worked hard to get the job done. I can’t recommend these guys enough!

    Luke Bruggemann Avatar Luke Bruggemann