PRIVACY POLICY

07 4642 0017CONTACT US

PRIVACY POLICY

07 4642 0017CONTACT US

PRIVACY POLICY

Updated November, 2019

This following document sets forth the Privacy Policy for the Proven Energy website, https://provenenergy.com.au.

Proven Energy is committed to providing you with the best possible customer service experience. Proven Energy is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to Proven Energy customer support features you are required to submit personally identifiable information. This may include but not limited to your name, phone number, suburb, email, unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or product installation. Those companies will be permitted to obtain only the personal information they need to deliver the service. Proven Energy takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Proven Energy reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons and there may be a wait time, depending on the depth of the information requested.

Contacting us

Proven Energy welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (07) 4642 0017

Post: Attn: Privacy Policy,
Proven Energy,
196 North St, North Toowoomba QLD 4350

E-mail: contact form

WHAT OUR CUSTOMERS SAY

  • Proven completed the installation for Sherriff Electrical Toowoomba. they were a Very professional business to deal with. Installation quality is excellent. the options provided in the quote included the energy... read more

    Jake d'Abadie Avatar Jake d'Abadie

    Peter and him team are fantastic, helped us out at extremely short notice and did a fantastic, professional job. Highly recommend Proven Energy. Our emergency clinic was able... read more

    Reception Staff Avatar Reception Staff

    I have used Peter and the team at Proven Energy a number of times for solar and general electrical work. They are professional, on time and do a great job... read more

    Simon Carrie Avatar Simon Carrie
  • Thanks to Jaime Marschke and the team at Proven Energy for fixing a hiccup with my inverter when the original installer was unable to help. Great job, too, in cleaning... read more

    Jane Gordon Avatar Jane Gordon

    Choosing someone to install solar for your home is a daunting task. There is some much information out there and I'll be honest, I found it all quite confusing. The... read more

    Jodie Avatar Jodie

    The team at Proven Energy helped fit out the electricity connection from my house to my new shed build. This job required digging a trench to lay the cabling, revealing... read more

    Jesse Muller Avatar Jesse Muller
  • We have used Peter and his team on several occasions, to install solar panels, install lighting in my husbands shed,additional power outlets for our outdoor entertaining area and to illuminate... read more

    Sandra Campbell Avatar Sandra Campbell

    Ian was extremely informative and helpful when enquiring about a new off grid system. We purchased a bush chook. Pricing was very competitive. They took care of everything so it... read more

    Helen Thompson Avatar Helen Thompson

    10/10 on service and product. I had alot of issues when purchasing my house and having to get solar on aswell. This possess dragged out over several months and without hesitation... read more

    bevan bion Avatar bevan bion
  • I really cannot say enough good things about these guys! Turned up on time (a little early even) on a super rainy day for a solar install. They kept me... read more

    Alan Deadman Avatar Alan Deadman

    These guys were good value and are easy to deal with no problem recommending them on the service they have provided to date.Ian has been very good assisting with anything... read more

    David Petersen Avatar David Petersen

    I just made an enquiry with this company and spoke to Gabby who was able to assist. She wast very helpful and thorough. Unfortunately I live in a spot that... read more

    Dee Parry Avatar Dee Parry
  • Ocular EV charger installation. Initially took a while to lock in an installation date due to public holidays etc in April but it was worth the wait. Excellent service throughout the... read more

    Kate Avatar Kate

    Overall dealing with Proven energy was hassle free and an easy process. Josh was more than happy to help and provide more than one quote on different solution depending on your... read more

    Heath Rotheram Avatar Heath Rotheram

    Service and advice - above and beyond! Peter and his team have attended to electrical needs including replacing fans, rewiring pool filters and timers, installing power points and other jobs around... read more

    Scott Playle Avatar Scott Playle