Proven Energy is committed to providing you with the best possible customer service experience. Proven Energy is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to Proven Energy customer support features you are required to submit personally identifiable information. This may include but not limited to your name, phone number, suburb, email, unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or product installation. Those companies will be permitted to obtain only the personal information they need to deliver the service. Proven Energy takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons and there may be a wait time, depending on the depth of the information requested.
Call: (07) 4642 0017
196 North St, North Toowoomba QLD 4350
E-mail: contact form
Proven Energy designed and installed a solar solution tailored to my home's energy needs and budget. In the 12 months since my solar was installed, my electricity bill has been wiped out and now I receive regular cheques for surplus electricity fed back into the grid. My whole system will have paid for itself in less than 3 years.
Prompt reply and service. Friendly, tidy and has pride in his work. Unusual to find a young tradesman as reliable these days. Will be recommending him.
Very friendly and helpful. Quick to complete the job and clean Good price.
They responded quickly to my ad and I found their business really professional.
100% recommended. Prompt service, absolutely brilliant customer relationship and I’m very happy with the job.
Friendly, professional, explained options, stuck to quoted price, came back to property to check one room, found problem, fixed it at no charge. Problem was not something this electrician caused but rather a problem caused by a former home DIYer.